Operational Excellence Manager
6 days ago
Company Overview
We're a leading entertainment retailer focused on delivering exceptional customer experiences through our mission: 'Life's a Party, We're Makin' It Fun.' Our culture is built on integrity, fairness, respect, and transparency, ensuring an inclusive and passionate work environment.
Salary & Benefits
We offer a competitive base salary of $85,000 per year, along with opportunities for bonuses, vacation time, sick leave, holidays, medical, dental, vision, disability, life, and AD&D insurance, 401k with a company match, and a 30% merchandise discount.
Job Description
As our Operational Excellence Manager, you'll be responsible for:
- Monitoring staff levels to ensure efficient merchandise flow and meet deadlines.
- Ensuring a safe working environment with necessary tools for success.
- Implementing slotting and replenishment strategies for high-sku/high-volume operations.
- Coordinating daily department processing through on-floor observations and supervision.
- Maintaining budget and payroll information.
- Identifying, coaching, training, and promoting associates to reach their full potential.
- Evaluating associate performance based on year-end objectives.
- Providing timely feedback to the team and leadership group.
- Fostering open communication with associates.
- Contributing cost-saving ideas continuously.
Required Skills & Qualifications
To succeed in this role, you should possess:
- A Bachelor's degree from a four-year college or university.
- Minimum five-plus years of experience in Operations and Quality Control.
- Technical skills in Microsoft Office and WMS functionality.
About Us
Spencer Gifts, LLC is committed to building a Great Place To Work For All. We value differences and embrace all aspects of our employees' backgrounds. As a leader and owner of our business success, we strive to innovate, be curious, and thoughtful in everything we do.
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