Radiology Software Support Specialist
3 weeks ago
University Radiology is seeking a skilled Radiology Software Support Analyst to join our team. As a key member of our support team, you will provide technical assistance to radiologists, hospitals, and URG staff for applications, systems, and access issues.
Responsibilities- Identify, research, and resolve technical problems related to imaging data transfer and PACS systems.
- Respond to requests from radiologists, hospitals, and URG staff via phone, email, and online channels.
- Document and track problems using multiple systems and tools.
- Coordinate with other teams to resolve complex issues.
- Enter exam orders in the RIS and oversee the transfer of imaging data from hospitals and URG sites to PACS.
- Communicate with radiologists, hospitals, and URG staff to ensure timely and effective care.
- Excellent computer skills and experience with healthcare systems.
- Outstanding communication and problem-solving skills.
- Ability to work independently and manage stressful situations.
- Reliability and consistency in covering shifts.
University Radiology provides a comprehensive benefits package, including medical, dental, and life insurance, 401k/pension, and profit-sharing plans, as well as a generous paid time off policy.
We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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