Senior Salesforce Developer

3 weeks ago


Dunkirk, New York, United States HCL Technologies Full time
Job Description

We are seeking a skilled Salesforce Developer with expertise in Sales Cloud and Service Cloud to join our team at HCL Technologies.

Key Responsibilities:
  • Customization and Development: Develop and customize Salesforce Sales Cloud and Service Cloud applications, including custom objects, fields, page layouts, and record types.
  • Automation and Process Improvement: Design and implement workflow rules, process builders, and flows to automate business processes and improve efficiency.
  • Integration: Integrate Salesforce with external systems using APIs, middleware, and custom integration solutions.
  • Reporting and Analytics: Develop and maintain custom reports and dashboards to provide insights into sales performance, case resolution metrics, and other key performance indicators.
  • Support and Maintenance: Troubleshoot and resolve issues related to Salesforce applications, including data discrepancies, user access problems, and system errors.
Required Skills and Qualifications:
  • 3-5 years of experience in Salesforce development with a focus on Sales Cloud and Service Cloud.
  • Strong proficiency in Apex, including writing triggers, classes, and test methods.
  • Experience with Lightning Web Components (LWC) and Aura Components.
  • Expertise in Salesforce declarative tools like Process Builder, Flow, and Workflow Rules.
  • Knowledge of Salesforce APIs, integration patterns, and data management tools.


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