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Site Operations Manager

2 months ago

Athens, Alabama, United States TRIGO Global Quality Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Site Operations Manager to join our team at TRIGO Global Quality Solutions. As a Site Operations Manager, you will be responsible for ensuring the smooth operation of our site, providing leadership and guidance to personnel, and maintaining a positive and productive work environment.

Key Responsibilities
  • Client Relationship and Business Development
    • Establish and maintain relationships with customers and site personnel
    • Daily communications with various stakeholders at the site level
  • Operations
    • Set up and supervise missions
    • Staffing of missions
    • Training and validation of inspectors
    • Coordinate changes in missions
    • Isolate, tag, and verify nonconforming material
    • Conduct ongoing audits of effectiveness of work being performed
    • Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications
    • Make independent judgments for subjective scenarios
    • Work as an inspector when required
    • Demonstrate commitment to reducing the risk of workplace accidents
    • Comply with local and company Health & Safety legislation, laws, and policies
  • Organization and Management
    • Ensure all site personnel receive corporate communications
    • Partner with Human Resources for performance and attendance issue resolution
    • Act as a liaison between Site Manager and inspectors
    • Ensure all inspector time is entered, monitored, and approved
    • Create and maintain a 5S working environment
  • Technical
    • Update daily system entries in company and customer portals
    • Create and maintain customer and company reports
    • Utilize company web portals to record required audits and documentation
    • Troubleshoot and problem-solve with suppliers and customers for issues pertaining to process flow, new criteria, spikes/spills
    • Create electronic work instructions and have the ability to navigate company and customer websites and portals
  • Other
    • Perform any other duties as assigned
    Requirements
    • Knowledge, Skills, and Abilities
      • Proficiency in English
      • Computer skills in Microsoft Office (basic Microsoft Excel proficiency) and Outlook
      • Proficient in the use of various gauges and measuring devices
      • Ability to lift/move 50 lbs
    • Values and Attitude
      • Global team spirit
      • Team player
      • Caring for people
      • Open-minded
    • Excellence
      • Reactive
      • Resilient to pressure
      • Rigorous
    • Customer Focus
      • Client-oriented
      • Reliable and trustworthy
      • Flexible
    • Initiative
      • Autonomous
      • Innovative
      • Daring
    • Work Experience
      • 1+ years of work experience in a supervisory role preferred
      • 1+ year in a Quality-related position preferred
    • Education Background
      • High School Diploma or Equivalent