Medical Assistant
4 weeks ago
The Medical Assistant is a vital member of our healthcare team, responsible for providing exceptional patient care and support services.
Key Responsibilities- Facilitate patient care through timely and quality health services
- Assist provider staff with procedures as needed
- Room patients in exam rooms, taking vital signs, history, and preparing patient and equipment for provider review
- Collect specimens and perform routine diagnostic procedures, including EKGs, audiograms, vision and hearing screenings, ear irrigations, TB skin tests, spirometry, and assisting with minor surgery
- Administer medications and vaccinations per provider order
- Perform administrative duties, including receiving patient calls and messages, faxing and emailing correspondence, coordinating referrals, and completing pre-visit planning
- Ensure daily stocking and cleaning of patient rooms, and perform infection control procedures through regular cleaning and sterilization of equipment and instruments
- Provide exceptional customer service, facilitating relationships between patients and providers, and resolving service problems promptly and professionally
- Ability to use customer service skills to positively impact patient experience
- Ability to work collaboratively on projects
- Skill in identifying problems, problem solving, and resolution
- Ability to demonstrate initiative and work with site management team members
- Demonstrate sound judgment and decision-making abilities
- Ability to prepare and maintain detailed records, files, reports, and other correspondence
- Previous clinical experience or equivalent education/skills
- Medical terminology preferred
- X-ray Limited Scope certification preferred
- Registered Medical Assistant or Certified Medical Assistant preferred
- EMT License, LPN license, or BLS certification
Work is performed in a clinic office environment, with possible exposure to communicable disease and medical preparations common to clinic environment.
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