Medical Assistant

4 weeks ago


Saint Paul, Minnesota, United States United Family Medicine Full time
Job Summary

The Medical Assistant is a vital member of our healthcare team, responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Facilitate patient care through timely and quality health services
  • Assist provider staff with procedures as needed
  • Room patients in exam rooms, taking vital signs, history, and preparing patient and equipment for provider review
  • Collect specimens and perform routine diagnostic procedures, including EKGs, audiograms, vision and hearing screenings, ear irrigations, TB skin tests, spirometry, and assisting with minor surgery
  • Administer medications and vaccinations per provider order
  • Perform administrative duties, including receiving patient calls and messages, faxing and emailing correspondence, coordinating referrals, and completing pre-visit planning
  • Ensure daily stocking and cleaning of patient rooms, and perform infection control procedures through regular cleaning and sterilization of equipment and instruments
  • Provide exceptional customer service, facilitating relationships between patients and providers, and resolving service problems promptly and professionally
Requirements
  • Ability to use customer service skills to positively impact patient experience
  • Ability to work collaboratively on projects
  • Skill in identifying problems, problem solving, and resolution
  • Ability to demonstrate initiative and work with site management team members
  • Demonstrate sound judgment and decision-making abilities
  • Ability to prepare and maintain detailed records, files, reports, and other correspondence
Preferred Qualifications
  • Previous clinical experience or equivalent education/skills
  • Medical terminology preferred
  • X-ray Limited Scope certification preferred
  • Registered Medical Assistant or Certified Medical Assistant preferred
  • EMT License, LPN license, or BLS certification
Work Environment

Work is performed in a clinic office environment, with possible exposure to communicable disease and medical preparations common to clinic environment.



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