Front of House Associate

6 days ago


Monrovia, California, United States Wingstop Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences, managing cash transactions, and maintaining a clean workplace.

About the Role

The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess basic computer literacy. You will be responsible for processing cash, credit card and gift card transactions, verifying ages for alcohol purchases, and answering customer questions.

Key Responsibilities:

  • Greet and welcome customers entering the restaurant and calling into the restaurant
  • Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions
  • Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases
  • Answer questions from customers and make menu recommendations
  • Maintain a clean workplace; keep Front of House (FOH) clean and stocked

Requirements:

  • Food Handler Certification required
  • Cashier and restaurant experience a plus
  • Excellent interpersonal and people skills
  • Ability to work in a fast-paced environment

Benefits:

  • Employee discount
  • Free meals
  • Flexible schedule
  • $20 per hour by April 2024


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