Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our clients.
Key Responsibilities:- Respond to customer inquiries and provide expert guidance on insurance products and coverage options.
- Assist clients with policy changes, updates, and claims processing.
- Analyze complex customer situations and find effective solutions to address their unique requirements.
- Work closely with our team to provide a positive and supportive work environment.
- Excellent communication skills, both verbal and written.
- Strong customer service orientation and a genuine desire to assist and support customers.
- Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
- Attention to detail and exceptional organizational skills.
- Proficient computer skills, including familiarity with relevant software systems.
We are a growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in two towns: Niles & North side of Chicago. We currently have 17 team members at our agency. We have 144 years of combined insurance experience in our office.
We have received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Bronze Tablet.
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