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Data Governance Manager

2 months ago

Charlotte, North Carolina, United States Bank of America Full time

About the Role

The Data Management Governance Manager will play a critical role in supporting the Global Operations organization by executing controls and governance routines to ensure adherence to the Enterprise Data Management Standards. This position will also be responsible for driving strategic initiatives aligned with the Global Operations Data Strategy or Enterprise Data Strategy and Governance.

Key Responsibilities

  • Collaborate with Line of Business partners, including Compliance, Audit, and Risk, to understand needs and develop data solutions, often in partnership with Technology.
  • Identify gaps in data management standards adherence and work with partners to develop plans for resolution, ensuring compliance with relevant risk and compliance policies and standards.
  • Analyze emerging needs for data to address risk, regulatory, or business enablement priorities and plan for interim and target state solutions within data management policies.
  • Monitor key performance indicators and internal controls in accordance with established thresholds, standards, and policies.
  • Align with the Enterprise Data Management (EDM) Standards and execute controls across Global Operations (GO), including building, delivering, and monitoring data controls to identify and mitigate data deficiencies.
  • Liaise with GO LOBs, Technology, DQCE team, and other teammates to communicate control status and escalate issues according to defined process.
  • Operate with risk and process management discipline for the assigned scope, understanding implications to the organization's ability to mitigate risk and potential impacts on multi-team metrics.
  • Maintain procedures and additional documentation for assigned responsibilities.
  • Operate in a highly matrix organization supporting GO data community, GCOR, Audit, and EDSGO as needed.
  • Identify gaps in data management standards adherence and work with partners to develop plans to close gaps.
  • Drive continuous process improvement and/or automation across the Controls functions for production, data governance, data change, and regulatory/audit activities.

Requirements

  • 5+ years of Financial Services industry experience.
  • Strong problem-solving, conceptual thinking, attention to detail, and sense of urgency.
  • Ability to manage through ambiguity and adapt to process change.
  • Excellent verbal and written communication skills and presentation skills.
  • Ability to build relationships, communicate effectively, and influence others.
  • Proficiency in Microsoft Office – PowerPoint, Excel, Outlook, Visio, and SharePoint.
  • Self-starting, organized, proactive, and requiring minimal management oversight.
  • Time management, analytical, and organizational skills.

Preferred Qualifications

  • Previous experience/exposure to Data/Records, Controls, and/or Enterprise Data Management Standards.
  • Process improvement experience and training.
  • Previous Bank of America experience or strong Bank of America network.
  • Ability to manage through ambiguity and adapt to process change.
  • Excellent verbal and written communication skills and presentation skills.
  • Ability to build relationships, communicate effectively, and influence others.

Skills

  • Data Management.
  • Data Modeling.
  • Data Quality Management.
  • Reporting.
  • Data Governance.
  • Product Management.
  • Project Management.

Work Schedule

1st shift (United States of America)

Hours Per Week

40