Restaurant Host/Hostess

1 day ago

Fort Worth, Texas, United States HEI Hotels & Resorts Full time

Overview

The Restaurant Host/Hostess plays a vital role in creating a memorable guest experience by providing exceptional service and ensuring a seamless dining experience.

Responsibilities

  • Welcoming guests and offering a choice of seating, then escorting them to their table and presenting menus.
  • Maintaining accurate records and making daily entries in the log book to facilitate communication between shifts and management.
  • Ensuring the dining room is properly set up and maintained.
  • Receiving reservations and making necessary arrangements for special functions in the restaurant.
  • Complying with attendance rules and being available to work on a regular basis.
  • Performing other job-related duties as assigned.

Qualifications

  • Ability to comprehend guest requests, memos, reservations, and promotional materials.
  • Ability to remember and recite menu items.
  • Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills.

Benefits

HEI Hotels and Resorts offers a comprehensive benefit program that provides choices for physical, mental, and financial wellness, creating value in your most important investment - you.

For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, as well as Vision insurance programs through EyeMed.

Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA.

For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans.

Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

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