Center Store Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Center Store Associate. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our products are accurately stocked and displayed.
Key Responsibilities- Provide fast, friendly, and accurate customer service to create a positive shopping experience
- Maintain a clean and organized store environment, including shelves and shelf tag moldings
- Stock merchandise from tag to tag, ensuring that only saleable products are displayed
- Understand and use company tools, such as the average cost inventory system (ACIS) and ordering system (CAO)
- Adhere to company guidelines, policies, and standard practices
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Report any associate or customer accidents in accordance with established Food Lion procedures
- Ensure compliance with local, state, and federal regulations
- Wear the Food Lion uniform and maintain a neat and clean appearance
- Successfully complete Computer-Based Training (CBT), Training Packet, and Training Aid courses
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication, and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Ability to push or pull up to 2000 pounds using a pallet jack
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices, and other written documents
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