Senior Applications Solutions Engineer for Small Business Benefits
4 days ago
We are seeking a skilled and experienced Senior Applications Solutions Engineer to join our team at Trustmark. As a strategic partner to business leaders and IT leadership, you will own the end-to-end technical activities for our Small Business Benefits division.
Key Responsibilities- Develop an in-depth understanding of the Small Business Benefits business, relevant technologies, and processes to inform, advise, and own the technical elements of these services with business and IT leadership.
- Lead technical requirements gathering sessions with the Small Business Benefits leadership team, developing and communicating high-level detailed design solutions for complex requirements, driving proof of concepts, defining technical roadmaps and strategies that assess for risk, and alignment to IT best practices.
- Act as a subject matter expert in the Small Business Benefits technology disciplines, tracking advancement of alternative and emerging solutions, conducting market scans, and championing user adoption of relevant technologies with the business and IT stakeholders.
- Collaborate with cross-functional business, application development support, and shared services teams on the design and implementation of applications.
- Collaborate with users to incorporate feedback and influence the application/product design and functionality.
- Oversee 3rd party/vendor/managed service provider offshore contracting teams and internal stakeholders from the project initiation to the effective and timely execution of hands-on technical work, ensuring adherence to compliance standards, service level agreements, and business requirements, resulting in consistent and reliable service delivery.
- Bachelor's degree and a minimum of 6 years relevant experience in engineering and/or applications development OR a high school diploma or equivalent and 8 years relevant experience.
- Experience as a technical subject matter expert partnering directly with and advising non-technical senior business leaders, including assessing, evaluating, prioritizing and advising on technology solutions to support business needs and drive best practices.
- Experience understanding business capabilities and leading technical requirements gathering directly with business and IT partners, developing, and communicating high-level detailed design solutions for complex requirements, driving proof of concepts, and defining technical roadmaps and strategies that assess for risk and alignment to IT best practices.
- Demonstrated experience delegating, monitoring, and evaluating the hands-on technical execution of work completed by vendor-based/3rd party/managed service provider and internal teams, directly owning solutions to time, productivity, quality, and best practice standards are met to ensure successful project completion.
- Experience with Agile and/or Waterfall, modern cloud and emerging technologies, APIs, Integrations, SaaS/PaaS, Applications, Policy Administration Systems.
- Experience with Microsoft Power Platform, Microsoft Dynamics 365 and/or Salesforce, Power BI.
- Experience with Microsoft DevOps and CI/CD pipelines.
- Experience with SDLC Automation.
- Experience working with databases.
- Insurance industry knowledge (life, group, supplemental health, term, employer, broker, etc.).
- Experience with insurance claims processing, adjudication, eligibility, and print services.
- Experience with Front and/or Back Office technologies.
- Experience with C#, COBOL, Java, JavaScript, Mainframe, .NET, OpenText, and/or Stepwise.
Trustmark is a company that makes a positive difference in people's lives. We are committed to helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives.
We are a close-knit team that enjoys abundant opportunities to grow our careers. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
We are an equal opportunity employer and welcome applications from all qualified candidates. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.
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