Senior Account Director
1 week ago
Data Axle is seeking a highly skilled Senior Account Director to join our team. As a key member of our sales team, you will be responsible for developing and maintaining key client relationships, growing new business, and retaining existing customers.
Key Responsibilities:- Maintain primary responsibility for key client relationships.
- Responsible for retention of key accounts through service, and for growing the business in coordination with the Sales team.
- Develop and maintain expertise on assigned clients and their business.
- Build effective partnership relationships with key individuals including the decision-makers within the appropriate segments.
- Coordinate client updates with Sales team in the customer relationship management (CRM) system.
- Manage expenses wisely.
- Be responsible for maintaining account relationships.
- Manage client expectations while working to create a feeling of mutual respect between the Company and the client.
- Direct programs from start to finish, including obtaining cost estimates, preparing contracts, and developing procedures to assist in the organization of information (critical paths, status reports).
- Communicate client objectives for each program and be able to translate difficult and technical needs to Operations for the successful execution of the program.
- Maintain extensive knowledge of all Company products, services, and systems to successfully service and cultivate accounts.
- Take initiative to enhance knowledge of the relevant vertical market industry, in addition to maintaining an extensive knowledge of the Direct Marketing industry in general.
- Travel 10 to 25% of time.
- Bachelor's Degree in related field of study or equivalent required.
- 7 to 10 years of sales or account management experience required.
- Direct marketing experience is preferred.
Data Axle is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment that promotes professional development for everyone.
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