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Café Community Representative

2 months ago

Columbus, Ohio, United States Capital One Financial Corp Full time
Position Overview:
As a Café Community Representative, you will play a vital role in enhancing the Capital One experience for our customers.

Key Responsibilities:
  • Foster an inviting atmosphere where customers and team members feel valued and included.
  • Engage proactively with customers, assisting them with technology, showcasing our innovative services, and discussing their financial journeys.
  • Support customers in setting financial goals and promote financial literacy through available resources.
  • Collaborate with a dynamic team of representatives, inspiring and motivating each other.
  • Continuously seek opportunities for personal and professional growth through learning new skills.
  • Build partnerships with local organizations to coordinate community events and volunteer initiatives.

Qualifications:
  • High School Diploma, GED, or equivalent.
  • A minimum of 1 year of experience in retail, sales, or customer service.

Preferred Qualifications:
  • Associate's degree.
  • At least 2 years of experience in customer-facing roles.
  • Proficiency in G-Suite applications.
  • Excellent written and verbal communication skills.

Benefits:
At Capital One, we offer a comprehensive benefits package designed to support your overall well-being. We believe in promoting a healthy work-life balance, allowing you to thrive both personally and professionally.

Join us in our mission to empower our customers and create meaningful connections within the community.