Assistant General Manager

4 days ago

Amarillo, Texas, United States Platinum Companies Full time
Job Description

Job Summary:

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Platinum Companies. As a key member of our management team, you will be responsible for assisting the General Manager in managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability in accordance with Company and Brand standards.

Key Responsibilities:

  • Assist the General Manager in managing departmental budgets, food and beverage costs, forecasting and monitor activities/performance to ensure established goals are met or exceeded.
  • Recruit, train and develop departmental personnel.
  • Provide exemplary performance for staff to follow.
  • Maintain professionalism at all times.
  • Develop business relationships and provide exceptional customer service.
  • Build strong rapport with key stakeholders/property owners through proactive and ongoing communication.
  • Provide in-depth analysis of property performance, guest, financial and personnel data.
  • Perform routine inspections of food & beverage department, equipment and operations to maintain quality food, beverage and kitchen/restaurant standards in accordance with Company and Brand specific standards.
  • Act as a liaison between all departments.
  • Work with management in maximizing revenues, controlling payroll and department expenses within budgeted guidelines.
  • Monitor inventory and cost controls.
  • Fulfill Manager on Duty responsibilities – Evening, weekends and/or holidays.

Requirements:

  • Proficient with current technologies and software inclusive of business applications PMS, POS, MICROS (ERP a+) etc.
  • Excellent verbal and communication skills required.
  • Proficient in English. Bi-lingual a plus.
  • Complete understanding of hotel operations.
  • Ability to attain and maintain applicable ServSafe/Food handler/Server/CPR permits. Beverages may be inclusive of alcohol - location specific.
  • Adaptable and willing to assist other departments in time of need.
  • Ability to attend and complete Company and Brand training. Travel may be required.
  • Ability to work a flexible schedule; nights, weekends, holidays, flex-shifts.
  • Stand for an extended period of time, able to walk distances frequently.
  • Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance.
  • Food and Beverage leadership experience a plus.
  • Be organized and work well in a fast-paced team environment.
  • Maintain professionalism at all times in a fast-paced team environment.
  • Clean Motor Vehicle Report (MVR).
  • 3+ years of hospitality/hotel management experience highly desirable.
  • Brand certification(s) preferred.
  • High school diploma required. College degree preferred.

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