Assistant Manager

7 days ago


Waterford, Michigan, United States Great Lakes Ace Full time
Job Title: Assistant Manager

Join Great Lakes Ace Hardware as an Assistant Manager and take on a challenging role that requires strong leadership and customer service skills. As an Assistant Manager, you will be responsible for ensuring that our customers receive exceptional service, while achieving sales goals and driving business growth.

Key Responsibilities:
  • Lead and motivate a team of retail staff to achieve sales goals and provide excellent customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage store operations, including inventory control, loss prevention, and merchandising.
  • Collaborate with the General Manager to achieve business objectives and develop action plans to address challenges.
  • Provide coaching and training to staff to improve their skills and performance.
Requirements:
  • 5-7 years of related management experience and/or training.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Working Conditions:

The work environment is fast-paced and dynamic, with a focus on customer satisfaction and sales growth. The Assistant Manager will work in a retail store environment, with regular interactions with customers, staff, and management.

The physical demands of this role include standing, walking, and lifting up to 40 pounds. The Assistant Manager must be able to work a rotating schedule, including weekends and holidays.

Great Lakes Ace Hardware is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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