Retail Sales Associate

2 months ago


Fox River Grove, Illinois, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Service: Ensure high levels of customer satisfaction through excellent sales service, assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Sales Performance: Build productive trust relationships with wholesale and retail customers, process sales transactions accurately and consistently meet sales goals on a monthly, quarterly, and yearly basis.
  • Product Knowledge: Remain knowledgeable on products offered and discuss available options, suggest ways to improve sales and maintain in-stock and presentable condition assigned areas.
  • Operational Tasks: Pull appropriate products from the sales floor or warehouse, tint and mix products as needed, stock shelves and set up displays, clean store equipment, load/unload delivery trucks, and assist in making deliveries as needed.
Requirements
  • Age and Authorization: Must be at least eighteen (18) years of age and legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Physical Abilities: Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education and Experience: Have at least a High School diploma or GED and at least one (1) year experience working in a delivery, retail, or customer service position.
Preferred Qualifications
  • Language Skills: Ability to read, write, comprehend, and communicate in more than one language, specifically Spanish.
  • Previous Experience: Previous work experience selling paint and paint-related products, operating tinting and mixing equipment.
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with the highest level of service and support. Our company values diversity and inclusion, and we are an equal opportunity employer.



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