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Retail Sales Associate

2 months ago

Miami, Florida, United States Vuori, Inc Full time
Job Description

Vuori, Inc. is a dynamic and innovative athletic apparel company that is redefining the industry with its unique blend of style and functionality. We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team.

Key Responsibilities
  • Customer Experience
    • Forge lasting relationships with customers by providing exceptional service and product knowledge.
    • Work collaboratively with the sales team to ensure each customer receives the best possible experience.
    • Greet customers in a timely, authentic, and engaging manner.
    • Prepare the fitting rooms, find sizes, and provide honest and knowledgeable feedback to customers regarding merchandise style and fit.
  • Business Operations
    • Achieve sales goals in a team-based commission environment.
    • Stay up-to-date on new product knowledge and trends in the fashion industry to serve as an expert for customers.
    • Assist in the completion of projects while maintaining a focus on customer experience.
    • Communicate inventory needs to support business goals.
  • Store Operations
    • Ensure the sales floor is stocked and organized every evening.
    • Collaborate with management on inventory management and visual merchandising.
    • Maintain a clean and organized store environment, including floors and bathrooms.
    • Understand and execute cash control procedures, including bank deposits and petty cash.
    • Assist in the implementation and maintenance of merchandising and visual directives.
    Requirements
    • Availability to work nights, weekends, and holidays.
    • Punctuality and reliability in adhering to scheduled shifts.
    • Ability to develop relationships with customers and colleagues.
    • Ability to positively and proactively handle customer concerns.
    • Ability to prioritize multiple tasks in a fast-paced environment.
    • Ability to quickly learn new procedures and processes.
    • Strong organizational skills and follow-through skills.
    • Excellent communication and interpersonal skills.
    • High level of ownership, accountability, and initiative.
    • Eagerness to develop new skills and responsiveness to feedback.
    Benefits
    • Employee Discount
    • Paid Team Bonding and Team Sweats
    • 401(k)