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Regional Operations Leader

2 months ago

Humble, Texas, United States Triple Shift Entertainment Full time
Job Overview

Position Summary:

At Triple Shift Entertainment, we are committed to upholding our core values of Spirit, Courage, Respect, Own It, and Excellence. As a District Performance Manager, embodying these values while striving for operational excellence will ensure a vibrant and engaging environment in our corporate sector.

The District Performance Manager plays a crucial role in fostering a motivated and high-achieving team through effective coaching and guidance. This position oversees the comprehensive execution of operations across various venues, ensuring daily operational excellence.

Key Responsibilities:

  • Demonstrate Spirit by collaborating closely with leaders in your designated area.
  • Exhibit Excellence by embodying Triple Shift Entertainment's values, culture, and leadership principles.
  • Establish clear objectives and hold teams accountable to achieve high performance standards.
  • Show Courage by consistently providing constructive feedback and coaching to team members.
  • Develop compelling career development plans and opportunities for direct reports and emerging leaders.
  • Own It by inspiring a culture of execution, training, development, and high performance.
  • Engage with venue teams to provide direction and feedback for leadership development.
  • Support all assigned leaders in achieving targets related to sales, labor, maintenance, and food costs.
  • Foster Respect by nurturing a positive team culture.
  • Drive exceptional customer service standards.
  • Build a pipeline of future leaders.
  • Collaborate with Talent Specialists to ensure optimal staffing levels across all venues.
  • Embrace additional responsibilities as assigned.

Requirements:

  • 2-5 years of experience in multi-unit leadership.
  • Demonstrated Excellence in leadership skills and experience in mentoring teams.
  • Proven success in developing talent and increasing sales as a multi-unit leader.
  • Exhibit Spirit through enthusiasm, positivity, and drive.
  • Show Courage in adapting to a fast-paced work environment.
  • Ability to adapt to new processes and systems effectively.
  • Strong capability to manage multiple tasks and prioritize effectively.
  • Excellent time-management skills.