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Retail Sales Lead
2 months ago
Fabletics, a leading online fashion brand, is seeking a highly motivated and customer-focused Retail Sales Lead to join our team at our Cherry Creek - Denver, CO store.
As a Retail Sales Lead, you will be responsible for providing an exceptional customer experience, driving sales and operations, and working closely with the Store Manager and team to achieve business goals.
Key Responsibilities:- Embody our culture and values, providing insight to customers on how to live their passion.
- Actively engage customers in new and meaningful ways, providing knowledge on our products and services.
- Drive customer engagement through store events, promotions, and community projects.
- Provide training and feedback to associates on our customer experience playbook and performance expectations.
- Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
- Maintain store merchandising guidelines to enhance the customer shopping experience.
- Actively participate in providing feedback to the Store Manager to continuously improve the business.
- Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
- Serve as a resource for general product knowledge to customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify potential issues.
- 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
- Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, and running.
- Ability to socially interact with customers, employees, and business partners.
- Ability to work with large teams and have great interpersonal skills.
- Self-motivated, a good communicator, and able to bring out the best in others.
- Familiarity with retail inventory and POS systems.
- Flexibility in work hours, open to working evenings, weekends, and national holidays.
Fabletics is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace culture that values diversity and promotes equal opportunities for all.