Patient Registration Specialist

18 hours ago


Phoenix, Arizona, United States UnitedHealth Group Full time

Job Summary

We are seeking a skilled Patient Registration Specialist to join our team at UnitedHealth Group. As a Patient Registration Specialist, you will play a critical role in ensuring the smooth and efficient registration process for our patients. Your primary responsibilities will include communicating directly with patients and their families to collect demographic and health information, verifying insurance eligibility, and accurately entering data into our electronic medical record system. You will also be responsible for responding to patient inquiries, collecting copays and deductibles, and working with various systems to generate reports and analyze data. If you have a passion for delivering exceptional customer service and are detail-oriented, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Communicate directly with patients and their families to collect demographic and health information
* Verify insurance eligibility and accurately enter data into our electronic medical record system
* Respond to patient inquiries and provide compassionate and respectful service
* Collect copays and deductibles and accurately process payments
* Work with various systems to generate reports and analyze data

Requirements

* High school diploma or equivalent required
* 2+ years of experience in a hospital patient registration department, physician office, or medical setting
* 1+ year of customer service experience
* 1+ year of experience with insurance policies and procedures

Preferred Qualifications

* Bilingual fluency in English and Spanish
* Working knowledge of facility pricing structure and cost estimates
* Knowledge of ICD9 and CPT terminology
* Understanding of medical terminology

What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply

Apply now to join our team and take the first step towards a rewarding career as a Patient Registration Specialist at UnitedHealth Group.



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