Customer Service Representative

5 days ago

Saint Paul, Minnesota, United States Renewal by Andersen Full time

We are seeking a highly motivated and charismatic Customer Service Representative to join our Retail and Event Marketing Team at Renewal by Andersen, the #1 Window and Door Manufacturer in the country. This part-time flexible job is an excellent opportunity to make fantastic money representing a product you can believe in while working with a talented team of professionals.

The best part? You determine how much you make. The more appointments you set, the more you earn. This position earns commission in addition to base pay. Successful candidates in this role are expected to earn $15 hourly + up to $1,000 weekly commission, based on several factors including work experience, education, geographic location, certifications, etc.

About the Role:

As a Customer Service Representative, you will work on-site at our premier partners, engaging with prospective customers in the store and booking appointments for no-cost consultations with Renewal by Andersen window experts. You will be trained on our paid training program and proven marketing methodology to ensure your success. Additionally, you will follow up with feedback and information recaps with the team for next steps and earn a great wage, plus bonus and commissions.

Key Responsibilities:

Vigorously and diligently work to generate leads while engaging in door-to-door campaigning in assigned territory, generating qualified sales opportunities as instructed by the Canvassing Program ManagerTransport self to assigned territory and work independently, representing Renewal by Andersen at all times with the utmost degree of professionalismUtilize Renewal by Andersen's mapping program and business applications to accurately keep records on house-to-house information and data trackingBe courteous, neat, clean, and in proper uniform with required municipality permitting at all timesAttend company meetings as requiredCommunicate with Canvassing Program Manager ideas that can improve effectiveness of the canvassing program policies of Renewal by AndersenMaster Renewal by Andersen's methodology, product, and current promotional offerings, becoming a Signature Service expert

Requirements:

  • Authorized to work in the United States
  • You're a true people person
  • Motivated to help build the RBA footprint
  • Dedicated and dependable team player
  • Must be available during the day on weekdays and weekends
  • Must be able to lift 50 pounds
  • Valid drivers license with a clean driving record
  • Minimum age of 18 to be covered under company driving insurance policy
  • Reliable transportation to navigate through territory
  • Strong verbal communication skills
  • Goal-oriented and self-motivated
  • Able to navigate through multiple platforms on tablets
  • Physically able to stand and walk 3 to 5 miles a day

About Our Company:

At Renewal by Andersen, we pride ourselves on providing superior service to our customers and offering high-quality products that meet their unique needs. We have over 100 years of experience and are one of the most trusted brands in America. We are accredited by the Better Business Bureau and committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work, and honoring a legacy built on doing the right thing.

Benefits:

  • Competitive base pay + incentive compensation plan
  • Medical/Dental/Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan and contributions
  • Profit Sharing
  • Professional Development and tuition reimbursement opportunities
  • A culture that supports work/life balance
  • An environment where collaboration is key

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