Customer Service Representative Role

3 days ago


Saint Paul, Minnesota, United States Scanlan Int'l Full time

At Scanlan Int'l, we are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for delivering exceptional customer service, processing orders and invoices through our computer system, and maintaining accurate files.

Key Responsibilities:

  • Answer Customer Inquiries: Respond promptly and professionally to customer calls, emails, or messages, providing clear solutions to their queries.
  • Process Orders and Invoices: Accurately enter and process orders, ensuring timely and correct delivery of products.
  • Maintain Customer Records: Update and maintain accurate customer information, including contact details and order history.

The ideal candidate will possess excellent communication skills, both written and verbal, and have a strong attention to detail. They will also be proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.

This role is an excellent opportunity for individuals who enjoy working in a fast-paced environment, resolving issues, and exceeding customer expectations. If you are a motivated and organized professional with a passion for customer service, we encourage you to apply.

**Estimated Salary:** $45,000 - $60,000 per year, depending on experience.



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