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Retail Banking Associate

2 months ago

Clinton, Iowa, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate I. As a key member of our Financial Center team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Engagement: Build strong relationships with customers, understand their financial needs, and provide personalized solutions to meet their goals.
  • Product Knowledge: Develop in-depth knowledge of our retail consumer and small business products and services, and effectively communicate their value proposition to customers.
  • Sales and Cross-Selling: Utilize consultative sales techniques to identify and meet customer needs, and consistently meet or exceed sales and cross-selling targets.
  • Team Collaboration: Work closely with colleagues to achieve business objectives, provide guidance and support, and contribute to a positive and inclusive team culture.
  • Risk Management: Maintain a strong understanding of risk management principles and procedures, and take proactive steps to mitigate potential risks and exposures.
Requirements
  • Education: College degree or equivalent work experience, with a strong understanding of financial concepts and principles.
  • Experience: Previous experience in the financial industry, with a focus on customer-facing roles and sales-oriented environments.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required for this role.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a strong commitment to customer service, community involvement, and employee development. We offer a dynamic and inclusive work environment, with opportunities for growth and advancement.