Customer Experience Ambassador

6 days ago


Houston, Texas, United States StartCap Full time
Job Title: Customer Service Representative

Company Overview
StartCap is a leading provider of financial services to start-ups and small businesses. Our mission is to simplify the funding process and provide exceptional customer support, empowering entrepreneurs to achieve their goals.

Job Description
We're seeking a skilled Customer Service Representative to join our team. As a key member, you will provide top-tier customer support, resolving issues efficiently and building strong relationships with customers. Your technical expertise, problem-solving skills, and attention to detail will enable you to excel in this role.

Required Skills & Qualifications
To succeed in this position, you should have:
  • 1-2 years of experience in customer service or a related field, with a willingness to learn and grow.
  • Strong written and verbal communication skills, enabling you to effectively interact with customers and colleagues.
  • Familiarity with business finance, start-up funding, or lending processes is a plus, but we can provide training.
  • Ability to work independently and collaboratively as part of a dynamic team.

Benefits
This role offers a competitive salary of $35,000 - $55,000 per year, depending on experience, and opportunities for growth and professional development.

Estimated Salary: $40,000/year

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