Customer Experience Ambassador
12 hours ago
We are seeking a highly skilled Customer Experience Ambassador to join our Ann Mashburn Houston shop team. As a key member of our sales team, you will be responsible for creating a welcoming and memorable brand experience for our customers.
Key Responsibilities:
- To create a seamless shopping experience for our customers by discovering and assessing their needs, suggesting thoughtful solutions, and building trusted relationships
- To demonstrate a deep understanding of our products and services, advising customers of all shapes, sizes, and ages
- To maintain an active client book by contacting clients regularly and providing appropriate follow-up
- To foster positive relationships with customers to personalize interactions, build loyalty, and develop brand ambassadors
- To consistently meet or exceed sales goals by working collaboratively as a team player and fostering open communication
- To develop a strong understanding of womenswear, including fabrics, garment construction, and styling
Requirements:
- Exceptional communication skills and the ability to graciously handle multiple tasks simultaneously
- Strong organization, attention to detail, and follow-up skills
- A proactive, self-starter mindset that brings new ideas and solutions to the team
- Motivated, resourceful problem-solver and team player with a "no task is too small" attitude
- Positive, flexible, and creative approach to situations, even under pressure with tight deadlines
- Interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles
- Entrepreneurial spirit and enthusiasm for growing with Mashburn
- Reflects our Core Values of Hopeful, Helpful, Hardwork, Nimble, Hospitable, and Humble
Salary: $45,000 - $55,000 per annum (based on location and experience)
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Customer Experience Ambassador
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