Client Service Representative

2 weeks ago


Columbus, Ohio, United States Liniumit Full time
Job Summary

We are seeking a highly skilled Client Representative to join our team in Columbus, OH. As a Client Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Provide product and service information to clients, and enter new customer information into our system.
  • Manage and resolve client complaints, and identify and escalate priority issues.
  • Route calls to appropriate resources when necessary, and follow up with clients as needed.
  • Document all call information and complete call logs.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficiency in using computer software and systems.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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