Restaurant Manager

2 weeks ago

Minneapolis, Minnesota, United States Pei Wei Asian Kitchen Full time

Job Title: General Manager

**Job Summary:**

We are seeking a highly skilled and experienced General Manager to lead our team at Pei Wei Asian Kitchen. As a General Manager, you will be responsible for executing all front of house and back of house team member functions, managing shifts, and executing the store plan to achieve established standards, sales, and profits.

**Key Responsibilities:**

* Sales and Profits: Drive sales growth and profitability through effective sales strategies and customer engagement.
* Staffing: Manage staffing levels, schedules, and training to ensure excellent customer service and efficient operations.
* Quality: Ensure high-quality food preparation, presentation, and customer experience.
* Service: Provide exceptional customer service, resolve customer complaints, and maintain a positive store environment.
* Cleanliness: Maintain a clean and safe store environment, adhering to health and safety standards.
* Training: Develop and implement training programs to enhance team member skills and knowledge.
* Controls: Implement and maintain effective controls to minimize losses and ensure compliance with company policies.
* Policies and Procedures: Develop and maintain policies and procedures to ensure efficient operations and compliance with company standards.
* Administration: Manage store administration, including inventory, supplies, and equipment.
* Maintenance: Perform routine maintenance tasks to ensure store equipment and facilities are in good working order.
* Employee Relations: Foster positive employee relations, resolve conflicts, and maintain a positive work environment.
* Performance Management: Monitor and evaluate team member performance, providing feedback and coaching to improve performance.
* Employment Standards: Ensure compliance with employment standards, including labor laws and regulations.

**Requirements:**

* Must be 18 years of age or older.
* High school diploma or general education degree (GED).
* 2 years related experience and/or training.
* Able to pass background screening.

**Physical Requirements:**

* Ability to stand and walk continually throughout shift.
* Ability to bend, stoop, and reach while performing any and all duties relevant to food preparation, dishwashing, and sanitation activities.
* Prepares meats, seafood, and vegetables for cooking and maintains all cold table supplies.
* Visual acuity to see restaurant menus, take customer orders, review customer bills, and smoothly navigate dining room, kitchen, and other facility areas.
* Perform all cleaning functions. Sanitizes equipment, tools, utensils, and work surfaces.
* Ability to attend work as scheduled, working various schedules and shifts throughout normal business hours.

**Note:** This job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel as classified.

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