Transportation Specialist
1 week ago
The role of the Shuttle Driver/Bell Person at Rapid City Best Western Ramkota Hotel encompasses the provision of transportation services for guests, alongside luggage assistance and the delivery of outstanding customer service.
Job Highlights:
This full-time position is situated within the Hospitality/Restaurant sector, requiring a dependable, personable, and detail-focused individual.
Compensation & Benefits:
The hourly wage for this role ranges from $15 to $18, with biweekly payments. Employees will also benefit from a comprehensive benefits package, which includes health insurance, retirement plans, paid time off, and discounted stays at Best Western hotels.
Key Responsibilities:
- Drive the shuttle van to transport guests to and from the airport, local attractions, and other specified locations.
- Welcome guests with a friendly demeanor and assist them with their luggage.
- Ensure the shuttle vehicle is clean and well-maintained.
- Deliver exceptional customer service by addressing inquiries, providing recommendations, and ensuring guests feel at home.
- Maintain accurate records of shuttle schedules, guest pickups, and drop-off times, along with any other pertinent information.
- Stay informed about local attractions, dining options, and events to offer valuable insights to guests.
- Assist guests with the check-in and check-out processes as necessary.
- Comply with all traffic laws and safety regulations while operating the shuttle.
Qualifications:
- High school diploma or equivalent.
- Valid driver's license with a clean driving history.
- Previous experience in customer service is preferred.
- Ability to lift up to 50 pounds and stand for extended periods.
- Flexibility to work varied hours, including weekends and holidays.
- Strong communication and interpersonal skills.
- Familiarity with the local area and attractions.
- Must successfully pass a background check and drug screening.
Diversity Commitment:
The Best Western Ramkota Hotel is dedicated to fostering diversity and is an equal opportunity employer. We strive to create an inclusive and welcoming environment for all employees, ensuring that all qualified applicants receive fair consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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