Senior Systems and Infrastructure Engineer
1 month ago
We are seeking a highly skilled and experienced Systems and Infrastructure Engineer III to join our IT team at Walmart. This role will focus on the design, implementation, and support of our Microsoft 365, Microsoft Exchange 2019, Microsoft Office, and Proofpoint e-mail archival environments.
About the RoleAs a member of the Enterprise Productivity Team, you will be responsible for managing and optimizing enterprise-level systems and infrastructure, with an emphasis on ensuring high availability, security, and performance. You will work closely with other IT teams and departments to ensure seamless integration and support for all IT infrastructure components.
Key Responsibilities- Design, implement, and manage Microsoft 365, Microsoft Exchange, and Microsoft Office environments.
- Perform advanced system administration tasks, including configuration, monitoring, and troubleshooting of Microsoft 365 applications, Exchange 2019, Office, and Proofpoint archival platforms.
- Develop and maintain automation scripts to improve efficiency and reduce manual intervention in repetitive tasks.
- Monitor system performance and make recommendations for improvements to optimize the performance of Microsoft systems.
- Develop, maintain, and test disaster recovery plans for Microsoft systems, ensuring rapid recovery and minimal downtime.
- Collaborate with other IT teams and departments to ensure seamless integration and support for all IT infrastructure components.
- Provide Tier 3 support for complex issues related to Microsoft 365, Exchange, and Office, working closely with helpdesk and other support teams.
- Create and maintain detailed documentation for system configurations, procedures, and troubleshooting guides.
- Lead and participate in IT infrastructure projects, ensuring timely and successful completion.
- Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
- 5+ years of experience in IT infrastructure with a focus on Microsoft technologies, including Microsoft 365, Microsoft Exchange, and Microsoft Office.
- Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Exchange Online, or similar are highly preferred.
- Advanced knowledge of Microsoft 365, Microsoft Exchange 2019, and Microsoft Office.
- Strong understanding of Active Directory, DNS, DHCP, and Group Policy.
- Experience with PowerShell scripting for automation.
- Familiarity with cloud services and hybrid environments.
- Experienced in utilizing and analyzing networking troubleshooting tools such as Wireshark/Netmon, Fiddler, and Charles Proxy.
- Deployment of applications using Intune and SCCM.
- Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
- Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work effectively both independently and as part of a team.
- High level of attention to detail and accuracy.
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption.
BenefitsBeyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits, including maternity and parental leave, PTO, health benefits, and much more.
Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
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