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Customer Service Representative

2 months ago

Alvin, Texas, United States Marshalls Full time
Customer Service Associate Role at Marshalls

At Marshalls, we're passionate about creating a unique shopping experience for our customers. As a Customer Service Associate, you'll play a vital role in delivering exceptional service and ensuring our customers have an enjoyable experience in our stores.

Key Responsibilities:
  • Provide prompt and courteous service to customers, addressing their queries and concerns in a professional manner.
  • Engage with customers to create a positive shopping environment, offering support and assistance as needed.
  • Monitor and prevent theft, adhering to our shrink reduction strategies and protocols.
  • Ensure accurate checkout procedures for customers and colleagues, maintaining a high level of integrity and attention to detail.
  • Communicate effectively with colleagues and management regarding shrink-related concerns and activities.

As a Customer Service Associate at Marshalls, you'll have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. If you're passionate about delivering exceptional customer service and are looking for a new challenge, we'd love to hear from you.