Insurance Career Development Specialist

4 days ago


Houston, Texas, United States Angelica Vasquez - State Farm Agent Full time
Job Overview

We are seeking a Customer Service Representative to join our team at Angelica Vasquez - State Farm Agent. As a key member of our agency, you will play a crucial role in providing exceptional client experiences and driving business growth.

Salary & Benefits

The estimated annual salary for this position is $42,000 - $62,000, depending on experience and qualifications. Our comprehensive benefits package includes health insurance, paid time off, and opportunities for professional development.

About the Role

In this dynamic and customer-focused environment, you will be responsible for resolving customer inquiries, coordinating with other team members, and anticipating the needs of our community members. Your strong communication skills, attention to detail, and ability to multitask will make you an ideal fit for this role.

Main Responsibilities:
  • Answer customer inquiries and provide policy information, ensuring timely and accurate responses.
  • Assist clients with policy changes and updates, utilizing your problem-solving skills to resolve complex issues.
  • Process insurance claims and follow up with clients, maintaining a high level of customer satisfaction.
  • Maintain accurate records of customer interactions, using data analysis to inform decision-making.
Qualifications & Skills:
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • Detail-oriented and able to multitask, prioritizing tasks to meet deadlines.
  • Previous customer service experience preferred, but not required.
What We Offer:

We offer a supportive work environment, opportunities for professional growth, and a competitive salary and benefits package. If you are a driven and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply.



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