Store Experience Coordinator

8 hours ago


Farmington, Michigan, United States Burlington Stores Full time

About the Role:

We are seeking a highly motivated and customer-focused Customer Service Lead to join our team at Burlington Stores. As a key member of the store team, you will be responsible for leading day-to-day customer service initiatives and driving sales growth through exceptional customer experiences.

Key Responsibilities:

  • Lead customer service initiatives and inspire associates to provide friendly, professional, and efficient service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Maintain a clean and organized store environment, including the front-end area and stockroom.
  • Manage associate schedules and coordinate meal and break periods.

Requirements:

  • Candidates must have previous experience in customer-facing roles and excellent communication skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical stamina to lift and move boxes weighing up to 40 lbs.

Compensation and Benefits:

The estimated salary for this role is $14 - $14 per hour, based on location and experience. In addition to competitive pay, part-time associates may be eligible for benefits such as medical coverage, a 401(k) plan, paid time off, and paid holidays.



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