Outpatient Surgical Scheduling Coordinator
1 week ago
As an Outpatient Surgical Scheduling Coordinator at M.I.N.D., you will play a critical role in ensuring seamless patient experiences and efficient operations.
We are seeking a highly organized, compassionate individual to join our team. The ideal candidate will possess excellent communication skills, a basic understanding of health insurance, and proficiency in using Greenway appointment scheduling software.
Responsibilities- Schedule, cancel, and reschedule patient appointments for routine office visits, consultations, treatments, and follow-ups.
- Coordinate pre-surgical and post-surgical procedures appointments in accordance with physician guidelines for pain management.
- Communicate with physicians, anesthesia, and other office personnel regarding sedated and non-sedated procedural boarding.
- Verify demographics and insurance information for patients and obtain prior authorizations as needed.
- Assist patients with educational materials and provide guidance on procedure-related information.
To be successful in this role, you should have:
- A high school diploma or equivalent.
- Basic knowledge of health insurance and customer relations.
- Proficiency in using Greenway appointment scheduling software.
- Excellent communication, organizational, and time-management skills.
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, along with opportunities for growth and development within our organization.
This is a full-time position, Monday through Friday, 7:30 AM to 4:30 PM, with occasional travel to our Farmington Hills, MI office for training and meetings.
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