Outpatient Surgical Scheduling Coordinator

1 week ago


Farmington, Michigan, United States M.I.N.D Full time
About the Job

As an Outpatient Surgical Scheduling Coordinator at M.I.N.D., you will play a critical role in ensuring seamless patient experiences and efficient operations.

We are seeking a highly organized, compassionate individual to join our team. The ideal candidate will possess excellent communication skills, a basic understanding of health insurance, and proficiency in using Greenway appointment scheduling software.

Responsibilities
  • Schedule, cancel, and reschedule patient appointments for routine office visits, consultations, treatments, and follow-ups.
  • Coordinate pre-surgical and post-surgical procedures appointments in accordance with physician guidelines for pain management.
  • Communicate with physicians, anesthesia, and other office personnel regarding sedated and non-sedated procedural boarding.
  • Verify demographics and insurance information for patients and obtain prior authorizations as needed.
  • Assist patients with educational materials and provide guidance on procedure-related information.
Requirements

To be successful in this role, you should have:

  • A high school diploma or equivalent.
  • Basic knowledge of health insurance and customer relations.
  • Proficiency in using Greenway appointment scheduling software.
  • Excellent communication, organizational, and time-management skills.
Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, along with opportunities for growth and development within our organization.

This is a full-time position, Monday through Friday, 7:30 AM to 4:30 PM, with occasional travel to our Farmington Hills, MI office for training and meetings.


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