Automotive Service Professional

1 week ago


Columbus, Indiana, United States P4 Automotive Full time
Job Description

Columbus Auto Group is a reputable automotive dealership group consisting of multiple brands. As we continue to expand, we are seeking skilled professionals to join our service team.

Key Responsibilities:
  1. Customer Interaction:
  • Greet customers warmly and professionally, establishing a positive rapport.
  • Listen attentively to customer concerns, document their vehicle issues, and gather necessary information for service evaluation.
  • Provide exceptional customer service, addressing questions, explaining services, and setting realistic expectations.
Service Recommendation and Explanation:
  • Inspect vehicles, conduct preliminary diagnostics, and consult with technicians to identify necessary repairs or maintenance.
  • Communicate service recommendations to customers, explaining the benefits, urgency, and estimated costs.
  • Answer customer inquiries regarding parts, warranties, and service options.
Service Appointment Scheduling and Coordination:
  • Schedule service appointments based on customer availability and the service department's capacity.
  • Coordinate service timelines with technicians and inform customers of any delays or changes.
  • Ensure efficient use of service resources to maximize productivity and customer satisfaction.
Cost Estimation and Invoicing:
  • Prepare accurate and detailed cost estimates for services, parts, and labor.
  • Review invoices with customers, explaining itemized charges, warranty coverage, and payment options.
  • Collect payment, process transactions, and maintain financial records.
Customer Communication and Follow-Up:
  • Keep customers informed about the status of their vehicle repairs, estimated completion times, and any unforeseen issues.
  • Provide regular updates through phone calls, emails, or other preferred communication methods.
  • Follow up with customers after service completion to ensure satisfaction and address any additional concerns.
Documentation and Administrative Tasks:
  • Maintain organized and up-to-date records of customer information, vehicle history, service recommendations, and completed repairs.
  • Utilize computerized systems or software for accurate data entry and generating reports as needed.
  • Collaborate with other team members and assist in administrative tasks as required.


  • Columbus, Indiana, United States P4 Automotive Full time

    We are seeking a skilled Automotive Sales Professional to join our team at P4 Automotive in Columbus, Ohio. As a Sales Associate, you will play a key role in helping customers find their dream vehicle and providing exceptional customer service.About the RoleThis is an excellent opportunity for individuals who are passionate about sales, enjoy working with...


  • Columbus, Indiana, United States P4 Automotive Full time

    Job Title: Experienced Automotive Finance ProfessionalAbout the Role:We are seeking an experienced finance professional to join our team at P4 Automotive. As a key member of our sales department, you will play a crucial role in ensuring our customers receive personalized and expert financial guidance throughout their vehicle purchasing journey.Key...


  • Columbus, Indiana, United States P4 Automotive Full time

    About P4 AutomotiveP4 Automotive is a reputable automotive dealership group consisting of multiple brands, including Chevy, Ford, Jeep, Nissan, and Stoops GMC. Our goal is to provide exceptional service and a wide selection of vehicles to our valued customers.We are currently seeking an experienced Automotive Service Coordinator to join our team. As a key...


  • Columbus, Indiana, United States P4 Automotive Full time

    About P4 AutomotiveColumbus Auto Group is a reputable automotive dealership group, consisting of multiple franchises. We pride ourselves on providing exceptional service and a wide selection of vehicles to our valued customers.We are seeking an enthusiastic and motivated individual to join our service team as an Automotive Service Consultant. This role plays...


  • Columbus, Indiana, United States P4 Automotive Full time

    P4 Automotive, a leading automotive dealership group, is seeking an experienced and dynamic Automobile Service Director to lead our service team and drive business growth.The ideal candidate should have a proven track record in automotive service management and possess strong leadership skills to motivate and guide the service team.Responsibilities:Service...


  • Columbus, Indiana, United States P4 Automotive Full time

    Job SummaryWe are seeking a seasoned Automotive Service Director to lead our service team and drive success at P4 Automotive.


  • Columbus, Indiana, United States P4 Automotive Full time

    Job OverviewP4 Automotive is a leading automotive group seeking an experienced finance professional to join our team.


  • Columbus, Indiana, United States P4 Automotive Full time

    Job DescriptionAre you a motivated and results-driven individual looking for a challenging role in the automotive industry?We are seeking an experienced Automotive Finance and Insurance Professional to join our team at P4 Automotive.As an Automotive Finance Specialist, you will play a critical role in facilitating the financing and insurance processes for...


  • Columbus, Indiana, United States P4 Automotive Full time

    About P4 AutomotiveP4 Automotive is a reputable automotive dealership group, offering an extensive selection of vehicles and exceptional service to its valued customers.


  • Columbus, Indiana, United States P4 Automotive Full time

    About P4 AutomotiveColumbus Auto Group is a reputable automotive dealership group, consisting of multiple franchises.


  • Columbus, Indiana, United States P4 Automotive Full time

    Job OverviewCareer Opportunities for Experienced Automotive TechniciansP4 Automotive in Columbus is looking for skilled automotive technicians to join our team. This is a career opportunity, and we are seeking experienced individuals who share our commitment to exceptional service.We offer competitive pay and a comprehensive benefits package that includes...


  • Columbus, Indiana, United States P4 Automotive Full time

    Columbus Auto Group is a proud owner of Chevy of Columbus, Ford of Columbus, Jeep of Columbus, and Nissan of Columbus.We are seeking an Automotive Detailing Professional to join our Porter/Detailing team. As a member of our team, you will have the opportunity to work with various vehicles, ensuring they are meticulously cleaned, prepared, and presented in...


  • Columbus, Indiana, United States P4 Automotive Full time

    Auto Detailing Career at P4 AutomotiveWe offer hourly pay with bonus potential to our automotive detailing team members. If you're looking for a career where you can grow and be part of a dynamic team, we'd love to hear from you.P4 Automotive is a leading auto group in Columbus, Ohio, proudly owning Chevy of Columbus, Ford of Columbus, Jeep of Columbus, and...


  • Columbus, Indiana, United States P4 Automotive Full time

    Columbus Auto Group OverviewWe are a proud owner of multiple dealerships in Columbus, offering a unique opportunity to sell vehicles from various locations.Our sales team has a very unique advantage, earning a weekly salary on top of their potential monthly bonus. This ensures that our associates have the ability to succeed and reach their full...


  • Columbus, Indiana, United States P4 Automotive Full time

    We are seeking a detail-oriented and organized individual to join our team as an Automotive Detailing Technician at P4 Automotive. As a key member of our Porter/Detailing team, you will be responsible for ensuring our vehicles are meticulously cleaned, prepared, and presented in excellent condition.Key Responsibilities:Perform thorough cleaning and detailing...


  • Columbus, Indiana, United States P4 Automotive Full time

    About P4 AutomotiveWe are a dynamic and growing automotive group in Indiana, dedicated to delivering exceptional service and expertise to our customers. Our team of skilled professionals is passionate about providing top-notch solutions for all your vehicle needs.Competitive Compensation PackageWe offer a competitive pay structure based on repair hours,...


  • Columbus, Indiana, United States P4 Automotive Full time

    P4 Automotive, a leading automotive dealership group, seeks an experienced and results-driven Automotive Finance Business Development Manager to join our team.We offer a competitive salary of $80,000 - $110,000 per year, depending on experience.Company OverviewColumbus Auto Group is the proud owner of multiple dealerships across Columbus, Ohio. Our mission...


  • Columbus, Indiana, United States P4 Automotive Full time

    Columbus Auto Group, a leading dealership in the automotive industry, is seeking an experienced Finance and Insurance Specialist to join their team.The ideal candidate will have a strong background in finance, excellent communication skills, and a passion for delivering exceptional customer service.As an F&I Specialist at Columbus Auto Group, you will play a...


  • Columbus, Indiana, United States P4 Automotive Full time

    Company OverviewP4 Automotive is a leading dealership group committed to providing exceptional customer experiences. Our team of professionals strives to deliver top-notch service, ensuring our customers feel valued and appreciated.SalaryWe offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience.Job DescriptionThe F&I...

  • Automotive Detailer

    3 days ago


    Columbus, Indiana, United States P4 Automotive Full time

    Columbus Auto Group is a leading automotive dealership group in Columbus, Ohio. We are seeking an experienced Automotive Detailer to join our team as a Porter.Salary: $18-$22 per hour with bonus potentialThe successful candidate will be responsible for detailing and cleaning vehicles to the highest standards, ensuring they are presented in excellent...