Auto Parts Sales Associate
4 days ago
Job Summary
The Counter Salesperson provides direct sales to customers, takes orders in-person and by phone, and supports the overall success of the store operations through promotion of sales programs and other customer and team-related activities. Sales activities focus on aftermarket automotive replacement parts, and may include the sale of heavy-duty parts, auto and industrial paint, and body shop supplies and equipment.
Key Responsibilities
- Provide exceptional customer service, including assisting in determining parts needed, offering options to solve customer problems, and diffusing situations involving an upset or dissatisfied customer.
- Research part's availability through computer and catalogs for stock numbers, inventory status, and pricing.
- Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed on the sales floor and back rooms/warehouse.
- Handle cash and credit transactions; properly invoice/credit customer accounts.
- Prioritize the order of delivery items and assign deliveries to drivers, if applicable.
- Correctly handle new and defective core returns from customers, insure proper customer credit and complete necessary paperwork.
- Open and/or close the store if given key holder responsibility.
- Work home store inventory/assist in other location's inventory, if assigned.
- Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area.
- Adhere to scheduled work time unless authorized by a manager.
Requirements
- High School Diploma or equivalent experience or motivation to pursue a GED.
- One year of professional automotive parts experience or two years of hobbyist automotive parts experience preferred.
- Valid driver's license (Class E required for all Missouri locations) and clean driving record.
Benefits
- 401(k) employer matching
- Company Paid Vacation, Holidays, and Sick Days
- Medical, Dental, and Vision
- Company Paid Basic Life Insurance & Long Term Disability
- Short Term Disability
- Flexible Spending Accounts
- Additional Supplemental Life Insurance
- Accident Insurance
- Hospital Indemnity
- Employee Assistance Program
- Employee Purchase Discounts
- Scholarship Program
- Earning Incentives and Bonuses
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