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Retail Team Member

2 months ago

Phoenix, Arizona, United States AZ TTI LLC Full time
Job Opportunity at AZ TTI LLC

We are a family and veteran-owned retail firearms store seeking a Sales Associate to join our Retail team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive and welcoming store environment, and contributing to the success of our business.

Key Responsibilities:

  • Engage with customers, respond to their inquiries, and provide product information
  • Ring up sales on point-of-sale systems, process transactions accurately, and maintain a high level of customer satisfaction
  • Perform background checks for firearm purchases, ensuring compliance with all relevant laws and regulations
  • Restock inventory, maintain a clean and organized store environment, and ensure a seamless shopping experience for customers
  • Research products for customers, provide recommendations, and resolve any issues that may arise
  • Demonstrate positive and cooperative behavior with customers and coworkers, maintaining a professional and respectful attitude at all times
  • Meet productivity, quality, and punctuality/attendance standards, ensuring a high level of performance and contribution to the team's success

Requirements:

  • Excellent customer service skills, with a strong ability to communicate effectively and build rapport with customers
  • Positive attitude, with a willingness to learn new responsibilities and adapt to changing situations
  • Proficient on a computer, with experience using point-of-sale systems and other retail software
  • Great communication skills, both verbal and written, with the ability to articulate complex information in a clear and concise manner
  • Attention to detail and accuracy, with a strong focus on maintaining a high level of quality and precision in all aspects of the job
  • Ability to multi-task, work in a fast-paced environment, and prioritize tasks effectively to meet deadlines and achieve goals
  • Willingness to take initiative, improve operations, and contribute to the success of the team and the company

Benefits:

  • Accrued Vacation/Sick time, paid Holidays, and paid Health Insurance after 90 days
  • Dental, Vision, and Life Insurance available
  • Opportunities to earn free guns and other sales incentives

Education and Experience:

  • High school or equivalent (Preferred)
  • Customer Service: 1 year (Required)
  • Firearms: 1 year (Required)
  • Sales: 1 year (Required)

Work Environment:

The Retail Sales Floor is open 7 days per week, with hours from 8:30AM to 7:30PM. Sales associates work 4 days on per week, with open availability for all days expected from all applicants.