Guitar Instrument Specialist

4 weeks ago


East Syracuse, New York, United States Guitar Center Full time
Guitar Center Overview
As a leading music retailer, Guitar Center is dedicated to providing exceptional customer service and promoting the world of creativity and music. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.

Job Summary
We are seeking an experienced Guitar Repair Technician to join our team. As a key member of our store staff, you will provide maintenance and repair services on customer-owned instruments while maintaining store inventory. The role emphasizes a customer-focused approach, ensuring excellent service and craftsmanship to enhance customer experience. You will engage with clients to resolve issues, increase business opportunities, and further develop your skills in the music retail environment.

Key Responsibilities:
  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work

Requirements:
A skilled understanding of repairing guitars is essential for this role. Preference will be given to candidates with foundational product knowledge on Guitar Center products.

Salary and Benefits:
The estimated salary for this position is $18-$22 per hour, depending on background and experience. Additional benefits include medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

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