Guitar Instrument Specialist

1 week ago


Syracuse, New York, United States Guitar Center Full time

Guitar Center is a world-renowned retailer of musical instruments and equipment, offering a wide range of products and services to music enthusiasts. We are currently seeking an experienced Guitar Instrument Specialist to join our team.

Job Summary

As a Guitar Instrument Specialist at Guitar Center, you will be responsible for providing exceptional customer service, performing maintenance and repair services on customer-owned instruments, and assisting in the maintenance of store inventory. Your primary goal will be to deliver a high level of craftsmanship and quality work, while building and increasing business through great customer experience.

We are looking for a skilled professional with a strong understanding of repairing guitars, as well as foundational product knowledge on Guitar Center products. If you have a passion for music and a keen eye for detail, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive customer experience.

  • Service customer-owned instruments with a high level of craftsmanship.

  • Maintain store-owned gear, as requested.

  • Complete warranty repair work.

Requirements

To be successful in this role, you must have a skilled understanding of repairing guitars. Additionally, foundational product knowledge on Guitar Center products is preferred.

At Guitar Center, we believe in creating inclusive environments that put our customers first. We offer a competitive salary, ranging from $16.00/hr - $24.00/hr, plus commission depending on background and experience. We also provide robust benefits and perks, including Medical, Dental, Vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

If you are a motivated individual who is passionate about music and customer service, we encourage you to apply for this exciting opportunity.



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