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Medical Office Coordinator East Cooper Colorectal Surgery

2 months ago

Mt Pleasant, South Carolina, United States Tenet Florida Physician Services, L.L.C. Full time

**Job Summary**

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at East Cooper Colorectal Surgery. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

**Key Responsibilities**

• Collect co-pays and post charges in a timely and accurate manner

• Process patient balances and manage patient accounts

• Distribute important information to patients regarding office policies, procedures, and practice information

• Educate patients on the use of our patient portal and assist with enrollment

• Maintain accurate and up-to-date patient records

• Collaborate with our clinical staff to ensure seamless communication and coordination of patient care

• Provide exceptional customer service and respond to patient inquiries in a timely and professional manner

**Requirements**

• High school diploma or equivalent required; medical office assistant program preferred

• Minimum 2 years of experience working in a medical office setting

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

• Basic computer skills and proficiency in electronic medical records

• Certification in healthcare management or administration a plus