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IT Asset Management Process Owner
2 months ago
Location: OH - Columbus
Job Summary:The IT Asset Manager Process Owner will play a critical role in the implementation, process documentation, and management of asset and configuration management program. This role will be responsible for IT Asset process development, process management, testing, training, organization change management, audits, and ongoing asset management.
Key Responsibilities:- Act as a key contributor to implementing hardware and software asset management process and improvements.
- Collaborate with stakeholders to define and document asset management requirements and workflows.
- Establish and update hardware and software lifecycle processes from acquisition to disposal.
- Develop and implement inventory management processes for hardware and software assets.
- Ensure accurate and up-to-date inventory records.
- Develop, document, and maintain process standards and workflows for asset and configuration management.
- Manage and improve interactions between Asset and ITIL processes.
- Implement and update control processes to ensure compliance with organizational policies.
- Conduct regular audits of IT assets to ensure data accuracy and compliance with internal policies and regulatory requirements.
- Ensure governance and operational structures are followed within asset and configuration management.
- Provide ongoing training and support to users and administrators.
- 7+ years of experience in IT asset management, with a focus on process development and implementation.
- Proficiency with ServiceNow IT asset management capabilities.
- Excellent analytical, problem-solving, and decision-making skills.
- Experience with ITIL process framework and best practices.
- Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Knowledge of regulatory requirements and best practices in IT asset management.
- Ability to demonstrate managing large organizational changes with excellent collaboration skills.
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information.
