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Customer Service Representative

2 months ago

Tulsa, Oklahoma, United States in Tulsa Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Tulsa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and their applicants, ensuring accuracy and timely resolution to their requests.

Key Responsibilities:

  • Respond to customer inquiries in a professional and timely manner
  • Field and resolve issues of low to moderate complexity
  • Escalate more difficult issues to senior team members
  • Provide great customer service to ensure every contact feels valued
  • Ensure adherence to company policies and procedures

Requirements:

  • High school diploma required; associate's degree or higher preferred
  • Minimum 2 years of customer service, retail, or service experience
  • Strong computer skills, including internet, Word, Excel, and Outlook
  • Excellent written and verbal communication skills in English
  • Typing speed of 30 WPM
  • Listening skills and ability to maintain confidentiality

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Equal Opportunity Employer:

HireRight, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.