Senior Mobile Trailer Technician

4 days ago


Rowlett, Texas, United States Cox Full time
About the Role

Cox Automotive Mobility Fleet Services is seeking a highly skilled and experienced Senior Mobile Trailer Technician to join our team. As a key member of our mobile maintenance team, you will be responsible for performing certified DOT inspections, preventative maintenance inspections, light and advanced repairs, and other duties as assigned.

Key Responsibilities
  • Perform certified DOT inspections and preventative maintenance inspections on trailers and equipment.
  • Conduct light and advanced repairs on trailers and equipment, including aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers.
  • Manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
  • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
  • Apply knowledge acquired through formal training or on-the-job experience to perform job duties.
  • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
  • Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
  • Act with integrity, demonstrate honesty, and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
  • Perform scheduled preventative maintenance (PM), DOT Inspections, and follow-up repairs on trailers and equipment in a mobile/field environment.
  • Respond to call center dispatched unscheduled service and maintenance requests.
  • Use hand tools, precision instruments, as well as trailer tools, welding equipment, and jacks.
  • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (RO) using company-issued iOS device and our proprietary TRAIT application.
  • Accurately complete DOT forms and all other forms of documentation in a timely fashion.
  • Work with a high degree of independence and manage own daily schedule.
  • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
  • Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
  • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss RO findings notes.
  • Perform all work in compliance with organizational safety, health, and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
  • Participate and complete all-in company required safety training.
  • Establish and maintain good working relationships with assigned customers and vendors. Communicate effectively both verbally and in writing.
  • Maintain company-issued service truck, conduct safety checks, and daily pre-/post-trip inspections.
  • Perform minor adjustments and repairs on various types of trailers, equipment, and systems, including but not limited to aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers.
  • Adhere to company policies, processes, and procedures.
  • Remain up to date on safety protocols and procedures.
  • Diagnose, adjust, and perform repairs on various types of trailer equipment and systems, including but not limited to aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers.
  • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
  • Assist Mobile Trailer Technician I with diagnostics.
  • Support Mobile Trailer Technicians I & II in inventory reconciliation.
  • Advise Mobile Trailer Technicians I & II on technical issues.
  • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives, and make recommendations.
  • Assist Mobile Trailer Technician I/II with diagnostics.
  • Perform advanced diagnostics and triage of complicated repairs by Mobile Trailer Technicians I/II.
Requirements
  • High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; or 7 years' experience in a related field.
  • Safe drivers needed; valid driver's license required.
  • Valid DOT Medical Card or ability to obtain one prior to employment or within 72 hours of hire.
  • Possess and supply a set of hand tools necessary to perform required job duties.
  • OEM training and certifications are preferred.
  • Must be 21 years or older.
  • Participate in and complete all-in company required training.
Preferred Certifications
  • ASE T8 (PMI) certification.
  • ASE 608/609 certification.
  • CDL-A License.
Skills and Abilities
  • Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.
  • Understand the implications of new information for both current and future problem-solving and decision-making.
  • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
  • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
  • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
  • Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
  • Ability to determine the type of tools and equipment needed.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.


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