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Technical Writer Project Management Lead

2 months ago

La Villita, United States Eclipse Enterprises Full time
About Eclipse Enterprises

We are a leading service company specializing in technical documentation, with a rich history dating back to 1993. Our expertise spans the creation of operating instructions, user manuals, online help, foreign language manuals, instructional videos, and more for prominent companies in mechanical and plant engineering, medical technology, electrical engineering, and technical consumer goods.

Our Mission

We strive to inspire our clients by delivering top-quality documentation that is efficiently created and tailored to their specific needs. Our innovative approach is an integral part of our daily business, enabling us to provide customized solutions that meet our clients' expectations.

Job Responsibilities

As a Project Management Specialist for Technical Documentation, you will be responsible for overseeing various editorial projects and serving as the primary point of contact for clients. You will lead a team of project participants, including editors, graphic designers, publishers, and translation managers, and communicate effectively with clients to ensure timely delivery and satisfaction.

Key Responsibilities:
  • Manage multiple editorial projects simultaneously, ensuring timely completion and high-quality deliverables.
  • Collaborate with cross-functional teams, including editors, designers, and translators, to deliver projects that meet client expectations.
  • Develop and maintain strong relationships with clients, providing exceptional customer service and ensuring client satisfaction.
  • Monitor project budgets and milestones, making adjustments as necessary to ensure project success.
  • Identify opportunities for process improvements and implement changes to enhance project efficiency and quality.
What We Offer

We provide a dynamic work environment that fosters growth and development. As a valued member of our team, you can expect:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.