Digital Communication Specialist
3 weeks ago
At Radiant Systems Inc, we are seeking a highly skilled Digital Communication Analyst to join our team. As a key member of our operations team, you will be responsible for ensuring the effective delivery of digital communications across multiple channels.
Key Responsibilities:
- Manage and coordinate digital communication projects to ensure timely and accurate delivery.
- Develop and implement robust processes and database solutions to support new business and operational activities.
- Collaborate with cross-functional teams to develop and execute digital communication strategies.
- Monitor and analyze digital communication metrics to identify areas for improvement.
- Design and implement User Acceptance Testing scripts to ensure the successful launch of new capabilities.
Requirements:
- 7+ years of experience in an Operations/IT/Project Management/Consulting role.
- Experience leading cross-functional team projects from requirements to implementation.
- Proficient in Microsoft Office products (Word, Excel, Visio, PowerPoint, Power BI, and MS Project).
Preferred Qualifications:
- Bachelor's degree from an accredited college or university.
Additional Skills and Abilities:
- Develops communications, content, and data element mapping.
- Monitors customer communications for multiple brands – both automated and manual – to ensure compliance with rules, internal policies, and regulatory guidelines.
- Performs quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly.
- Liaises with internal stakeholders along with external clients to understand the requirements for each campaign.
About Radiant Systems Inc:
Radiant Systems Inc is a leading provider of digital communication solutions. We are committed to delivering exceptional customer experiences through innovative and effective digital communication strategies.
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