Digital Communication Specialist

3 weeks ago


Houston, Texas, United States Radiant Systems Inc Full time
Job Title: Digital Communication Analyst

At Radiant Systems Inc, we are seeking a highly skilled Digital Communication Analyst to join our team. As a key member of our operations team, you will be responsible for ensuring the effective delivery of digital communications across multiple channels.

Key Responsibilities:

  • Manage and coordinate digital communication projects to ensure timely and accurate delivery.
  • Develop and implement robust processes and database solutions to support new business and operational activities.
  • Collaborate with cross-functional teams to develop and execute digital communication strategies.
  • Monitor and analyze digital communication metrics to identify areas for improvement.
  • Design and implement User Acceptance Testing scripts to ensure the successful launch of new capabilities.

Requirements:

  • 7+ years of experience in an Operations/IT/Project Management/Consulting role.
  • Experience leading cross-functional team projects from requirements to implementation.
  • Proficient in Microsoft Office products (Word, Excel, Visio, PowerPoint, Power BI, and MS Project).

Preferred Qualifications:

  • Bachelor's degree from an accredited college or university.

Additional Skills and Abilities:

  • Develops communications, content, and data element mapping.
  • Monitors customer communications for multiple brands – both automated and manual – to ensure compliance with rules, internal policies, and regulatory guidelines.
  • Performs quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly.
  • Liaises with internal stakeholders along with external clients to understand the requirements for each campaign.

About Radiant Systems Inc:

Radiant Systems Inc is a leading provider of digital communication solutions. We are committed to delivering exceptional customer experiences through innovative and effective digital communication strategies.



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