Executive Director of Restaurant Operations

2 weeks ago


Oxon Hill, Maryland, United States The Johnny Rockets Group, Inc Full time

Job Summary:

The Johnny Rockets Group, Inc is seeking a highly skilled and experienced Executive Director of Restaurant Operations to lead our restaurant operations team. As a key member of our leadership team, you will be responsible for driving sales and profitability results through effective people and performance management.

Key Responsibilities:

  • Financial Management: Achieve restaurant unit financial plan, including profit and loss management and inventory control.
  • Guest Experience: Model superior guest service skills for all staff to follow and ensure that every guest transaction is handled in a way that spreads our reputation in a positive manner.
  • Team Management: Manage subordinate supervisors who supervise up to 20 team members, responsible for the overall development and evaluation of team members.
  • Local Market Analysis: Evaluate the local market to come up with local store marketing and communications plans to support restaurant sales growth.
  • Employee Relations: Handle all employee relations issues, including discipline and documentation.

Requirements:

  • Proven experience in restaurant operations management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze financial data and make informed business decisions
  • Knowledge of local market trends and consumer behavior


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