Security Site Supervisor

4 weeks ago

Santa Monica, California, United States Securitas Security Services USA, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Security Site Supervisor to join our team at Securitas Security Services USA, Inc. The successful candidate will be responsible for supervising security officers, lead officers, and other company personnel assigned to one or more posts at client sites.

The ideal candidate will have a strong background in security operations, excellent communication and leadership skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Supervise security officers, lead officers, and other company personnel assigned to one or more posts at client sites
  • Ensure that all post orders are followed, that established rounds are completed, and that required reports are filed
  • Notify proper authorities and client in emergency situations
  • Coach and discipline personnel as appropriate
  • Seek advice from company management or designated representatives as appropriate
  • Meet personally with employees and document coaching and disciplinary actions
  • Train security officers and other company personnel
  • Review post orders and other details of assignments with subordinates
  • Assist in the submission of payroll and personnel information to the company as designated
  • Ensure adequate coverage of all posts and positions
  • Prepare, file, and submit various reports as required
  • Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities
  • Meet with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
Requirements
  • High School Diploma or G.E.D.
  • 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Minimum 2 years of experience in retail preferred
  • Knowledge of security operations with an emphasis on patrol, inspection, and response services
  • Knowledge of supervisory practices and procedures
  • Ability to provide positive direction and motivate performance
  • Understanding of a variety of security and safety devices and controls
  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
  • Ability to track and maintain schedule assignments
  • Ability to be an effective team member
  • Ability to maintain professional composure when dealing with unusual circumstances
  • Courteous telephone manner
  • Ability to adapt to various sites and changes in post procedures
  • Ability to write routine correspondence, including logs and reports
  • Good organizational skills
  • Strong customer service and results orientation
  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels, and across diverse cultures
Working Conditions

The Security Site Supervisor will be required to work in a fast-paced environment, with frequent exposure to stressful situations. The ideal candidate will be able to maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.

The Security Site Supervisor may be required to work overtime without advance notice and will be required to handle multiple tasks concurrently. The ideal candidate will have excellent time management skills and be able to prioritize tasks effectively.

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