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Customer Service Representative

4 weeks ago

Fort Collins, Colorado, United States PNC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Fort Collins. As a key member of our retail banking organization, you will provide exceptional service to our customers, accurately process transactions, and develop strong relationships to drive business growth.

Key Responsibilities:

  • Deliver a unique customer experience aimed at improving financial well-being and creating loyalty
  • Process a variety of customer interactions, including transactions and referrals
  • Identify opportunities to educate customers on banking products and services
  • Collaborate with branch staff and ecosystem partners to drive business growth

Requirements:

  • High school diploma or equivalent required; prior experience in banking or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

About PNC:

PNC is a leading financial services organization committed to delivering exceptional customer experiences and driving business growth. We offer a comprehensive range of benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.