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Luxury Sales Professional
2 months ago
At Blue Nile, we are committed to delivering exceptional fine jewelry experiences and redefining the industry standards. We are seeking a highly skilled Luxury Sales Consultant to join our retail showroom team in Atlanta, GA.
About the Role
- Communicate the Blue Nile brand values and instill trust and confidence in our customers.
- Demonstrate exceptional customer service and continually develop product knowledge to educate customers.
- Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
- Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
- Effectively resolve complex customer service challenges, finding solutions that exceed customer expectations.
- Help create and maintain a service culture focused on the customer, enhance the buying experience, and build relationships that lead to long-term business growth.
- Continuously maintain excellent attendance and punctuality.
- Consistently achieve or exceed company sales and service goals.
- Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.
Requirements
- Previous retail sales or customer service experience required.
- High School Diploma or GED.
- Jewelry experience a plus but not required.
- Excellent interpersonal, creative problem-solving, organizational, and time management skills.
- Excellent listening, written, and verbal communication skills.
- Strong attention to detail and high integrity.
- Ability to work within deadlines in a fast-paced environment.
- Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems.
- Ability to stand for extended periods of time.
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
- Authorized to work in the U.S.
Benefits
The hourly pay range for this job is $23.95. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage, and 401(k) employer match amongst other benefits for eligible positions.
