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Electronic Warfare Help Desk Specialist

2 weeks ago

Dana Point, California, United States VSOLVIT Full time

Job Summary:
VSolvit is seeking an experienced Electronic Warfare Help Desk Specialist to join our team at Naval Base Ventura County, Point Mugu. As a key member of our Electronic Warfare (EW) team, you will be responsible for providing top-notch support, analysis, and tracking to closure of EW fleet and local problems.

About the Role:
This position requires strong technical expertise and excellent communication skills. You will work closely with developmental teams, platform specific Liaisons, and squadrons to plan, build, and improve Mission Data Library files. Your analytical skills will help diagnose customer problems, document descriptions, and guide customers through recommended problem-solving steps for short-term workarounds and long-term solutions.

Responsibilities:
Meet weekly with developmental teams to support Fleet Software and Hardware improvement and sustainment efforts with the NAWCWD AEA-SHEELD Support Laboratory.
Integrate with platform specific Liaisons and the Squadrons they support to plan, build, and improve Mission Data Library files.
Analyze customer problems to diagnose and determine the cause.
Document descriptions of the customer problems.
Guide customers through the recommended problem-solving steps for short-term workarounds and long-term solutions.

Requirements:
Must possess 15+ years' experience working with Naval Air Platform support entities such as AEA-IPT (EWDS, SHEELD), MDEWSSA, FRL; or a minimum of 8 years of experience as active-duty military service with involvement in Airborne Electronic Warfare Platforms.
Bachelor's degree, or higher, in a STEM related field or relevant certifications & experience.
Recent NAVAIR or similar government experience; 2 years or less since separation/retirement preferred.
Must possess active Secret Clearance.

PREFERRED QUALIFICATIONS:
Specific experience and knowledge of NAS Point Mugu teams, facilities, and capabilities as they relate to Naval Aviation EW.
Backseat operator or Ground Based EW support and understanding.
Experience with Agile and Scaled Agile Framework (SAFe) that help improve collaboration, speed, quality, and customer-centricity in product development.
Must be TS/SCI Eligible

About Us:
Vsolvit is a technology services provider specializing in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. We are an award-winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company offering a customizable health benefits program and other perks.
We strive to grow together as a team and enjoy the work we do.