ew aea help desk

2 weeks ago


Dana Point, California, United States VSOLVIT Full time
*** This position is 100% on-site at NAS Point Mugu, CA ***
Job Summary
VSolvit is adding an Airborne Electronic Attack (AEA) Help Desk position to our Electronic Warfare (EW) team
on-site at Point Mugu, CA. The successful candidate will work in this beautiful coastal location between Malibu and Santa Barbara at Naval Base Ventura County, Point Mugu, in support of the Naval Air Warfare Center Weapons Division (NAWCWD).
AEA Help Desk specialists support, analyze and track to closure EW fleet and local AEA problems. They have an important role in the daily, weekly, or monthly maintenance of their organization's goals. This maintenance may be routine or part of the organization's quick reaction needs, and may support investigations users through phone, email, or in-person visits.
As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned.
Responsibilities
Meet weekly with developmental teams in support of Fleet Software and Hardware improvement and sustainment efforts with the NAWCWD AEA-SHEELD Support Laboratory.
Integrate with platform specific Liaisons and the Squadrons they support to plan, build, and improve Mission Data Library files.
Analyze customer problems to diagnose and determine the cause.
Document descriptions of the customer problems.
Guide customers through the recommended problem-solving steps for short-term workarounds and long-term solutions.
Basic Qualifications
Must possess 15+ years' experience working with Naval Air Platform support entities such as AEA-IPT (EWDS, SHEELD), MDEWSSA, FRL; or a minimum of 8 years of experience as active-duty military service with involvement in Airborne Electronic Warfare Platforms.
Bachelor's degree, or higher, in a STEM related field or relevant certifications & experience.
Recent NAVAIR or similar government experience; 2 years or less since separation/retirement preferred.
Must possess active Secret Clearance.
Preferred Qualifications
Specific experience and knowledge of NAS Point Mugu teams, facilities, and capabilities as they relate to Naval Aviation EW.
Backseat operator or Ground Based EW support and understanding.
Experience with Agile and Scaled Agile Framework (SAFe) that help improve collaboration, speed, quality, and customer-centricity in product development.
Must be TS/SCI Eligible
Company Summary
Join the VSolvit Team Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.
VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

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